We’re Here For You

We know that we are living in unprecedented times. We’re here for you. If you are facing financial difficulties due to the COVID-19 pandemic, please reach out to us by Nov. 30 to arrange a payment plan and avoid disconnection or late fees.


Central States Water Resources, Inc. through its subsidiary Indian Hills Utility Operating Company Inc. in April of 2016 acquired the water and wastewater utility assets of the Indian Hills subdivision outside of Cuba, MO.

Click here to learn about the challenges and improvements made to the Indian Hills system by CSWR.

Need Emergency Maintenance Service?

As a valued Customer you will now have access to qualified operations and maintenance professionals during business hours regarding any water service issue such as service disruption. We also have 24hr emergency on call services available anytime to deal with major utility issues.

For any emergency maintenance issue, contact:
1-866-747-0493
In an emergency situation after business hours this number will be answered.

Current Advisories

Localized BOIL WATER ADVISORY – Lifted – Zones H&I

BOIL WATER ADVISORY LIFTED FOR INDIAN HILLS: 

The areas affected were: Zone H: 1448-1492 Sequoya Road, Zone I: All Shawnee Road, Osage Street, Yaquil, All Kiowa, All Cree Road, 1364-1674 Lakeshore Drive

 

Repairs were completed with adequate pressure. No boil advisory is necessary.

To assure that possible contamination is removed from plumbing, all customers should flush all the water lines in their home by operating all water faucets (both hot and cold) and flushing toilets. Any customer who notices colored or odorous water should report this to the water system official listed below or to the MO DNR.

For information, call 866-747-0493 or contact the Missouri Department of Natural Resources at 573-368-7344.

Indian Hills Utility Operating Company Inc.

BE ADVISED:

PRECAUTIONARY BOIL WATER ADVISORY is LIFTED forZone H: 1448-1492 Sequoya Road, Zone I: All Shawnee Road, Osage Street, Yaquil, All Kiowa, All Cree Road, 1364-1674 Lakeshore Drive

 

BOIL WATER ADVISORY LIFTED FOR INDIAN HILLS: 

The area affected was: Zone K: All White Fawn Cove, All Lone Wolf, All Big Bear Road, 1904-2078 Lakeshore

Water sample results indicate that no contamination is present, and the advisory is lifted.

To assure that possible contamination is removed from plumbing, all customers should flush all the water lines in their home by operating all water faucets (both hot and cold) and flushing toilets. Any customer who notices colored or odorous water should report this to the water system official listed below or to the MO DNR.

For information, call 866-747-0493 or contact the Missouri Department of Natural Resources at 573-368-7344.

Indian Hills Utility Operating Company Inc.

BE ADVISED:

PRECAUTIONARY BOIL WATER ADVISORY is LIFTED for: Zone K: All White Fawn Cove, All Lone Wolf, All Big Bear Road, 1904-2078 Lakeshore

Paying Your Bill

Please remit future water utility payments to:

Indian Hills Utility Operating Company, Inc.
P.O. Box 790379
Saint Louis, MO 63179

You will receive your water bill in a monthly postcard format. Customer Support is available for questions about your bill or account status. Your account information is included on the bill postcard for reference.

Pay online by clicking this link to our online customer portal.

  • Use a credit card, debit card, or electronic bank payment; you may also set up auto-pay for monthly withdrawals from your bank account.
  • Set up an on-line account by choosing “Create New Account” – enter your account number, your email address, and the code from your bill. Follow the prompts.
  • To make a one-time on-line payment – choose “Pay Now,” enter your account number and the last name on your account. Follow the prompts.

Support office hours are 8am-5pm Monday through Friday with 24hr message services.

Questions About Your Bill?

If you have questions about your bill, please fill out the form here or call us Toll Free at 1-866‐747‐0493.

CSWR Cares

COVID Utility Assistance Information

If you can’t afford to pay your home heating or cooling bill, you may be eligible to get help through the Low Income Home Energy Assistance Program (LIHEAP).

This program can help you in two ways: Energy Assistance/Regular Heating (EA) and Energy Crisis Intervention Program (ECIP).

  1. Energy Assistance (EA) helps you with a one-time payment for your primary heating bills from November through March.
  2. The Energy Crisis Intervention Program (ECIP) helps pay your fuel bill when your energy is shut off, or is threatened to be shut off, even if you have not received a shut off notice. The amount of help you receive is based on the amount of money needed to settle your crisis with the energy provider.

Learn more here about getting help with your energy bills.

Learn More About Indian Hills

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