We’re Here For You

We know that we are living in unprecedented times. We’re here for you. If you are facing financial difficulties due to the COVID-19 pandemic, please reach out to us by Nov. 30 to arrange a payment plan and avoid disconnection or late fees.


St. Joseph’s Glen Utility Operating Company, LLC is a subsidiary of Central States Water Resources, Inc.

Need Emergency Maintenance Service?

As a valued Customer you will now have access to qualified operations and maintenance professionals during business hours regarding service disruption. We also have 24hr emergency on call services available anytime to deal with major utility issues.

For any emergency maintenance issue, contact:
1-866-611-0490
In an emergency situation after business hours this number will be answered.

Current Advisories

Note: Effective January 1, 2020, the current monthly rate of $60 will rise to $66.

Paying Your Bill

Please remit future payments to:
St. Joseph’s Glen Utility Operating Company, LLC
P.O. Box 790379
St. Louis, MO 63179

You will receive your utility bill in a monthly postcard format. Customer Support is available for questions about your bill or account status. Your account information is included on the bill postcard for reference.

Pay online by clicking this link to our online customer portal.

  • Use a credit card, debit card, or electronic bank payment; you may also set up auto-pay for monthly withdrawals from your bank account.
  • Set up an on-line account by choosing “Create New Account” – enter your account number, your email address, and the code from your bill. Follow the prompts.
  • To make a one-time on-line payment – choose “Pay Now,” enter your account number and the last name on your account. Follow the prompts.

Support office hours are 8am-5pm Monday through Friday with 24hr message services.

Service Fees

  • Sewer Service Fee is a Monthly Base Rate of $66.00
  • Late Fee is $5.00 or 3% (whichever is greater)
  • Shut Off Fee is assessed by the water company
  • Turn On Fee is assessed by the water company
  • Returned Check Fee is $25.00
  • Inspection Fee is $75.00

Questions About Your Bill?

If you have questions about your bill, please fill out the form here or call us Toll Free at 1-866-611-0490.

Latest Posts

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

This message is only visible to admins:
Unable to display Facebook posts

Error: (#10) This endpoint requires the 'manage_pages' or 'pages_read_engagement' permission or the 'Page Public Content Access' feature. Refer to https://developers.facebook.com/docs/apps/review/login-permissions#manage-pages and https://developers.facebook.com/docs/apps/review/feature#reference-PAGES_ACCESS for details.
Type: OAuthException
Code: 10
Click here to Troubleshoot.